Setup alerts when high-priority reports are filled out. For example, "Email me if Severity was set to Critical."
You and your team can setup notifications for any reports that you are allowed to view (as determined by your Roles & Permissions page). Notifications include an email with the report attached and/or a push notification on your iPhone / Android device. Once you click the notification the app will take you straight into the submitted form.
Your team may be submitting a lot of reports so there's a good chance you don't want to receive every-single-report submitted to iScout. No problem! Setup a filtered view of which reports you want to be notified about. For example, if you have a "Severity" question on your form then you could setup a push notification "anytime Severity is set to Critical".
You can also setup multiple notifications for the same form. For example, you may want to receive all reports in your email but also receive urgent issues as an instant push-notification on your iPhone.
Administrators can also setup notifications that send to a group of employees, managers, supervisors, etc. For example, you may want to automatically notify all supervisors of any Incident Reports and of critical Near Miss Reports. As an admin, you can also go in and change an employee's notification settings.
Most groups prefer to clean-up their reports before they're sent to clients, but if your group is the rare unicorn that likes to send reports directly from the field to your clients then iScout has you covered. Just like employee notifications, you can setup forms to send a copy directly to your clients, sub-contractors, operators, GC, or any other third-party company using the Client Notifications module.
Check out the Forms Overview or learn about specific features:
Start from a pre-built template or design your own form from scratch.
Once team members have downloaded the app, they can fill out reports offline - including attachments! The report will automatically upload once connectivity resumes.
Assign follow-ups within a report and track incomplete items.
You decide who can submit reports, view responses, and more.
Setup individual or group notifications for certain reports. For example, you may want notifications for critical issues but not minor ones.
iScout automatically generates rich analytic tools so you can filter, visualize, and export all the data you're collecting.
Run participation reports to see who is submitting reports and when they're being submitted.
Collect electronic signatures when your team fill out reports.
Forms filled out through the web browser can be automatically translated into 100+ languages.
As your team edits a report, the system will automatically track what was changed, the author, and the date.
As projects, locations, etc change, the form will automatically update to include the latest options.
Clicking "Does Not Apply" dozens of times is counter-productive. Instead, hide questions that don't apply.
Some forms can be extremely complex, but that's no problem in iScout. Setup sub-reports to make it easier to fill out in sections.